This website is owned by Tennant Company whose address is 701 North Lilac Drive, P.O. Box 1452, Minneapolis, MN 55440, United States ("Tennant") and operated for and on behalf of itself and all of its worldwide subsidiaries (the "Tennant Group"). A list of the companies forming the Tennant Group is available on request by writing to us at the address below.
This Privacy Notice relating to our website and apps (collectively the “website”) describes our practices regarding collection and use of personal data. We recommend checking this page frequently to review any updates.
The terms "we," "us," "our," and "ours" when used in this Privacy Notice means Tennant, or any member of the Tennant Group.
The terms "you," "your," and "yours" when used in this Privacy Notice mean any user of our website, any person contacting us, or any customer of ours.
We are committed to the privacy and confidentiality of information provided by you to us. This Privacy Notice describes our current policies and practices with regard to your information collected by us from you directly and/or through the website.
Please note that by submitting your information manually or in electronic form to us and/or by using our website you give your consent that all Personal Data on each occasion that you submit may be processed by and/or shared within the Tennant Group in the manner and for the purposes described in this Privacy Notice.
Whenever we refer to “personal data”, that part is intended for European Economic Area (EEA) residents only. “Personal data” is information about you (a “data subject”) the use of which is governed by applicable data protection laws. It will include any information from which you can be identified, directly or indirectly, in particular by reference to an identifier such as your name, an identification number, location data, an online identifier or other information about your identity. Most of “your information” will constitute personal data.
We are continually improving our methods of communication and adding new functionality and features to this website and to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will notify you of the changes via this page. We encourage you to check this Privacy Notice frequently.
You may provide us with your information in order to receive information, products, or services from us. We may request information about you and we may ask for information which enables us to provide a personalized service to you. The information you give us is either manually or electronically stored in our databases.
We sometimes supplement the information that you provide with information that we receive from third parties. For instance, if inaccurate zip/postal codes are received we may use third party software to correct them.
To comply with applicable laws and regulations, we may need to request additional evidence of identity from you, and we may use a credit reference agency for this purpose (who will record that an inquiry has been made).
We also reserve the right to monitor and/or record your communication with us by mail, voice, email, visits to our website or any other form of transmission for the purposes of quality control, security and other business needs, as permitted by law. Any information about you contained in such recorded information will be processed in accordance with this Privacy Notice.
We may also receive your information from other members of the Tennant Group, our service providers, agents, advisers, authorized distributors, or business partners.
We process your information, and share your information with other members of the Tennant Group, or others, only for specific and limited purposes. We ask only for data that is adequate, relevant, and not excessive for those purposes. Some of these purposes may include to:
Where applicable, the legal basis for our processing of your personal data for the purposes described above will typically include:
Our website may rely on the following types of cookies:
In this regard, we may from time to time use technologies using cookies to collect information about your use of our website. For example, we may use technology to track which pages of our website our visitors view. We also use technology to determine which web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile aggregate statistics about our visitors, and their use of our website. We use this type of data to improve the content and functionality of our website and our email updates, to better understand our customers and visitors, and to improve the services we offer.
We may use third-party web analytics services on our website such as those of Google Analytics and Adobe Analytics. These services use cookie-related technologies to help us analyse how users use our website, including by noting the third-party website from which you arrive. The information collected will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of our website. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser, and you may use Adobe’s Opt-Out.
We also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identifies your computer or mobile device on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside of the U.S.
We may also perform IP lookups to determine which domain you are coming from (for example, gmail.com or yourcompany.com) to more accurately gauge our users’ demographics.
Third parties whose products or services are accessible or marketed via our website may also place cookies or other tracking technologies on your computer or device to collect information about your use of our website, in order to (i) inform, optimize, and serve advertising content based on past visits to our website and other sites and (ii) report how our advertising content impressions, other uses of advertising services, and interactions with these advertising impressions and services are related to visits to our website.
We only share your information with third parties under these limited circumstances:
Where appropriate, before disclosing your information Data to a third party we contractually require the third party to take adequate precautions to protect that data and to comply with applicable law.
We strive to maintain the reliability, accuracy, completeness, and currency of your information in our databases and to protect the privacy and security of our databases. The security measures in place on our website and computer systems aim to protect the loss, misuse, or alteration of the information you provide to us. Unfortunately, we cannot always guarantee complete security. Unauthorised entry or use, hardware or software failures, events outside our control and other factors, may compromise the security of your information. Nevertheless, we will comply with our obligation to implement appropriate technical and organisational measures to ensure a level of security of personal data appropriate to safeguard against the risks of a personal data breach.
We keep your personal data only for as long as reasonably necessary for the purposes for which it was collected, to comply with any applicable legal or regulatory requirements, or our data retention policy. We may keep an anonymised form of your personal data, which will no longer refer to you, for statistical purposes without time limits, to the extent that we have a legitimate and lawful reason to do so. If you are located in the European Economic Area or in the UK, you may contact us about further detail about our data retention periods in relation to your personal data.
Upon receipt of your written request and enough information to permit us to identify your information, we will (subject to applicable law) disclose to you the information we hold about you, for which we may charge a reasonable fee (where applicable laws permit).
Requests to delete your information are subject to any applicable legal and regulatory requirements or document retention obligations and any of our contracts which are still in force.
If you wish to make a subject access request relating to personal data held about you by the Tennant Group, please write to:
701 North Lilac Dr.
P.O. Box 1452
Minneapolis, MN 55440
Attn: Legal Department – Data Protection Manager
We encourage you to ensure that your personal data is accurate and kept up to date so please regularly update any information you have given to us by sending an email to firstname.lastname@example.org, or by writing to us. We will correct, amend, or delete any personal data that you notify us is inaccurate and notify any third party recipients of necessary changes.
Data subjects may ask us to correct their personal data, erase it or to transfer it to other organisations at their request. Data subjects also have rights to object to some processing including profiling and, where we have asked for their consent to process the data subject’s data, to withdraw this consent. In particular, data subjects have the right to object to direct marketing at any time. Where a data subject withdraws their consent, this will not affect the legitimacy of the processing conducted prior to your request. Where we process data because we have a legitimate interest in doing so (as explained above), the data subject has a right to object to this. Where we make a decision based solely on automated processing which significantly affects the data subject, he or she may have the right to contest the decision, express his or her point of view and obtain human intervention.
Please use the contact information set out above. We will aim to acknowledge your inquiries within 72 hours and respond within one month, unless otherwise required by law. These rights may be limited in some situations, for example, where we can demonstrate that we have a compelling ground or a legal obligation to process your data.
We hope that we can satisfy queries you may have about the way we process your data. However, if you have unresolved concerns you also have the right to complain to the relevant data protection authority.
If you are visiting our website from a country other than the country in which our servers are located (currently the U.S.), the various communications will necessarily result in the transfer of information across international boundaries.
We may transfer data between members of the Tennant Group, and our offices and third party processors to a country which may not provide the same level of privacy protection as that provided by the country in which the information was collected. Where your personal data is transferred outside the EEA or UK we will take reasonable steps to put in place appropriate technical, organisational, contractual and other lawful means to adequately protect your personal data. If you are located in the EEA or in the UK, you may contact us for a copy of the safeguards which we have put in place to protect your personal data in these circumstances.
If you no longer wish to receive information from us and want to be removed from our standard mailing list you can "unsubscribe" by following the instructions in the email received from us or by mail by writing to us at the address given below. Please allow up to twenty eight days for the unsubscribe process to be completed.
Remember that by stopping the information that you receive from us about our products and services may not benefit you.
Our website and services are not intended for children. If you are under 16, please ask your parent or guardian before using our website or services.
This Privacy Notice forms part of our website and as such shall be governed by and construed in accordance with the laws of Minnesota. You agree to submit any dispute arising out of your use of this website to the exclusive jurisdiction of the courts of Minnesota.
We welcome comments about this notice. If you have any questions about this notice, or any part of our service you may contact us by emailing Tennant at email@example.com or by writing to us at the address found below:
All websites which operate across certain parts of the European Union, and increasingly in other parts of the world as well, are required to obtain consent to use or store cookies (or similar technologies) on your computer or mobile device. This Cookies Policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them.
For further information about this policy, please contact firstname.lastname@example.org.
Generally, our cookies perform up to four different functions:
1. Essential cookies. Some cookies are essential, or strictly necessary, for the operation of our website. They enable you to move around the site and use its features, such as accessing secure areas of the site. Without these cookies, services you have asked for, such as shopping carts or e-billing, cannot be provided. Also included in this category are load balancing session cookies, which are used to distribute the process of web server requests across a pool of machines (instead of just one), for the duration of a session where necessary to carry out your interaction with our site.
2. Performance Cookies. We use performance cookies to analyze how our visitors use our website and to monitor site performance. This allows us to provide a high quality experience by customizing our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages might be receiving error messages. These cookies do not collect information that personally identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. They are only used to improve how our site works.
3. Functionality Cookies. We use functionality cookies to allow us to remember choices you make to improve your experience. For example, for commerce-enabled features of our website the cookies save you the trouble of typing in your username every time you access the site. Functionality cookies also recall your customization preferences, such as your language preference when you come back to see us in the future.
4. Direct Marketing Cookies. In order to create the most efficient web execution possible, as well as to ensure that there are no abuses to the system, Microsoft Corporation, on behalf of Tennant Company, collects administrative information such as patterns of navigation through this domain in order to provide you with relevant information. In order to bring you valuable promotions and other special offers, we may contact you from time to time by any means available. You may tell us at any time that you do not want us to contact you by mail, email, SMS or voice telephone with unsolicited marketing information at home or online. In order to complete and fulfill the request you have made to us, you may be required to provide relevant personal information, your address or email, or specific demographic information. In addition, in order to fulfill recurring requests, such as newsletter subscriptions we will need to retain a copy of your information. We may use information provided by you during your online visits in order to tailor the content or make suggestions of similar items you may be interested in. We or our affiliates, may, from time to time, send email to the address you have given in order to determine whether or not you still have interest in such mailings. Emails sent to you through this system may incorporate a technique known as a “Web beacon”. When you open the mail, the Web beacon informs us that your email address is still actively interested in the email sent to you. You may choose not to receive promotional email from the services provided by us, or unsubscribe from newsletters, at any time.
Internet browsers allow you to change your cookie settings. These settings are usually found in the 'Options' or 'Preferences' menu of your browser software. In order to understand these settings, the following links may be helpful. Otherwise, you should use the 'Help' option in your browser for more details.
By continuing to use our website, you are agreeing to our placing cookies on your computer or mobile device for the purposes described in this policy. If you do not wish to accept cookies in connection with your use of this website, you must stop using our site. If you wish to withdraw your consent at any time, you will need to delete your cookies using your browser settings.
For more useful information about cookies we would recommend you visit: https://www.allaboutcookies.org/
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